Terms of service

Terms of Use
Last Updated: [Insert Date]
Welcome to InstalledHVACPros.com (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing or using InstalledHVACPros.com, you agree to be bound by these Terms.
If you do not agree, you must discontinue use of the Services.

1. Eligibility
You must be at least 18 years old and legally able to enter into binding contracts to use our Services, including making purchases.

2. Use of the Website
You agree to use the website only for lawful purposes and in accordance with these Terms. You may not:
•     Interfere with or disrupt the operation of the website
•     Attempt to gain unauthorized access to any systems or data
•     Use the website for fraudulent or misleading activity
•     Copy, reproduce, or distribute website content without permission

3. Purchases and Payments
We offer HVAC equipment and installation services for purchase directly through our website. By placing an order, you agree that:
•     All information you provide during checkout is accurate and complete
•     You are authorized to use the payment method provided
•     Prices, availability, and product descriptions may change without notice
•     We reserve the right to refuse or cancel any order
All sales are subject to our separate Refund & Cancellation Policy (if applicable).

4. Personal Information We Collect
When you use our Services, we may collect the following personal information:
•     Name
•     Address
•     Phone number
•     Email address
•     Payment information (processed securely through third‑party payment processors; we do not store full credit card numbers)
We collect this information to process orders, provide customer support, improve our Services, and communicate with you.
For full details, please review our Privacy Policy.

5. Cookies, Tracking Technologies & Advertising
InstalledHVACPros.com uses cookies and similar technologies to:
•     Improve website functionality
•     Analyze website traffic and user behavior
•     Personalize content and user experience
•     Deliver targeted advertisements through third‑party ad networks
By using our website, you consent to the use of cookies and tracking technologies as described in our Privacy Policy. You may adjust your browser settings to block cookies, but some features may not function properly.

6. Third‑Party Services
We may use third‑party vendors for:
•     Payment processing
•     Advertising and analytics
•     Customer communication
•     Installation scheduling and logistics
These third parties may have access to your information as needed to perform their services. We are not responsible for their policies or practices.

7. Intellectual Property
All content on InstalledHVACPros.com—including text, graphics, logos, images, product descriptions, and software—is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, modify, or distribute any content without our written permission.

8. Disclaimer of Warranties
Our Services are provided on an “as‑is” and “as‑available” basis. We make no warranties, express or implied, regarding:
•     Website availability
•     Accuracy of product information
•     Performance of third‑party services
•     Suitability of products for your specific needs
You use the website at your own risk.

9. Limitation of Liability
To the fullest extent permitted by law, InstalledHVACPros.com and its owners, employees, and partners are not liable for:
•     Any indirect, incidental, or consequential damages
•     Loss of data, profits, or business
•     Issues arising from third‑party services or vendors
Our total liability for any claim will not exceed the amount you paid for the product or service in question.

10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
•     Your use of the website
•     Your violation of these Terms
•     Your infringement of any rights of another party

11. Changes to These Terms
We may update these Terms at any time. Changes take effect immediately upon posting. Your continued use of the website constitutes acceptance of the updated Terms.

12. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict‑of‑law principles.

13. Contact Us
If you have questions about these Terms, you may contact us at:
Installed HVAC Pros
InstalledHVACPros@gmail.com
(631) 779-3196
356 Reeves Avenue, Riverhead, NY 11792